What are verbatim clusters identified as?

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Verbatim clusters are defined as themes of verbatims that share similar intents. In the context of data analysis and natural language processing, when analyzing user feedback or comments, verbatim clusters allow for the grouping of similar remarks, comments, or feedback. This helps in identifying common themes or opinions held by users. By clustering together verbatims with similar intents, organizations can gain insights into user sentiments, needs, and areas that may require attention or improvement.

Identifying these clusters is essential for effective data interpretation and can guide decision-making processes. For instance, if multiple users express similar concerns about a product feature, clustering these remarks can highlight the issue and prioritize it for further action. The utility of verbatim clusters lies in their ability to simplify complex data, making it more accessible and actionable for businesses and analysts.

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