In the context of Comms. Mining, what triggers an alert?

In the context of Communications Mining, alerts are triggered when certain predefined criteria are met. This approach allows organizations to systematically monitor and analyze communication data to identify trends, anomalies, or risks that may impact performance, productivity, or compliance.

Predefined criteria can include specific keywords, patterns of communication, or thresholds that, when detected, prompt an alert to relevant stakeholders. This proactive measure helps in managing risks and enhancing operational efficiencies.

While factors such as changes in employee roles, regular performance reviews, and intensive training sessions are important in an organizational context, they do not inherently trigger alerts in the framework of Communications Mining. Alerts are specifically designed around the occurrence of particular data points that meet the established criteria for monitoring effectiveness and compliance.